Delete account and data

GMP – Global Medical Passport · Android app: com.katchitstudio.gmp

Option 1 — Within the app (immediate)

  1. Sign in to the app or at https://www.gmedicalpassport.com.
  2. Open Settings.
  3. In the Account section, tap Delete account.
  4. Read the summary of what will be deleted and type DELETE to confirm.

Deletion is immediate and irreversible.

Open Settings

Option 2 — By request (without opening the app)

Send an email to privacy@gmedicalpassport.com from the email address associated with your account, with the subject "GMP account deletion request". After identity confirmation, the account and data are deleted within a maximum of 30 days.

What is deleted

  • Profile, identification data, contacts and preferences.
  • Uploaded medical documents and their files in storage.
  • Extracted clinical facts, imaging exams and reports.
  • Prescriptions, medication reminders and schedule events.
  • Vital signs and identification documents.
  • Conversations with GMP AI.
  • Requests and authorized devices for emergency access.
  • The authentication account (email and credentials).

What may be retained

Technical access logs generated by the infrastructure (which may include IP address) for security purposes, and information we are legally required to retain. Residual backups from the hosting provider are deleted in the normal rotation cycles.

Before deleting

You can export a copy of your data under Settings → Privacy and Data → Export my data. After deletion it will no longer be possible to recover the information.

Data controller

MOMENTAOMINUTO, LDA · VAT 517905159 · Portugal · privacy@gmedicalpassport.com